This privacy statement applies to the processing of personal data by Andi Smart Print Solutions, KVK nummer 140 14 290 as the ‘party responsible for processing’, hereafter to be called Andi Smart Print Solutions or referred to as ‘we/us/our’. When you visit our website or purchase our goods or services, we process your personal data. We do this to help you as best we can and to achieve our goals. This statement will describe how we process your data and our aims in doing so. We will also explain how you can exert control over the process.
What we do
Andi Smart print Solutions is active in the field of printing and printing solutions. Especially regional and since 2016 also focused on (inter-) national volume, where the solutions and added value for its customers are central.
What personal data do we process?
The concrete personal data we process is:
We do not process specific personal data such as your faith, race, political or sexual orientation, criminal data, beliefs, membership of a union or biometric/genetic or medical background without you giving explicit permission to do so.
Why do we process this data?
Our aim is to market products and/or services to you, therefore in the first instance we use your personal data to identify and communicate with you. This means that we use this data to execute the agreement you have with us, such as processing financial data when paying for a product, creating and keeping your account, or in the event you have a query about our services and/or we need to contact you for example by telephone or e-mail. The legal basis for this is article 6 paragraph 1 sub b of the General Data Protection Regulations.
We also use your personal data within the framework of marketing activities if we consider this is relevant to you as our client. Good examples are special offers and ads centred on your personal interests or to participate in research or questionnaires. But also for sending newsletters and social media. The legal basis for this is article 6 paragraph 1 sub f of the General Data Protection Regulations.
We can email you newsletters regarding the products and services you have already obtained from us. If we wish to approach you regarding other products and services, we will seek your permission to do this in the first instance. You can revoke this permission at any time by selecting ‘opt-out’ at the bottom of the newsletter. Your email address will then be held on a separate list to indicate that you do not wish to be approached by email.
When we request your personal data, we will make it obvious per situation whether providing us with certain data is necessary or obligatory, and what the (possible) consequences are if this data is not provided. The starting point here is that Andi Smart Print Solutions will not process more data than necessary for the described purposes.
Exchange with third parties
We will never supply, sell, let or lease your personal data to third parties, unless obliged to do so by legislation or you have given us your prior permission to do so. We use service suppliers to perform certain services for us. These are not ‘third party receivers’ but ‘processers’. These processers do not use the data for their own objectives and process the personal data solely in agreement with and by assignment by Andi Smart Print Solutions
We work with the following processers:
|NAME||DESCRIPTION OF PROCESSING|
|Online Succes||Leadmarketingsoftware which supplements website visits with company details based on an IP address.|
|MailPlus||Email marketing software that stores personal data and sends personal emails.|
|Coosto||Social media software that plans and sends social postings.|
|Multipress (CRM)||CRM system used to record client data and contact moments.|
|Mozzilla Thunderbird||Our e-mail system.|
Data within the EEA
Your personal data is processed solely within the European Economic Area (EEA). This includes processing by possible processers we work with.
Automated decision-making and profiling
Andi Smart Print Solutions does not use automated decision-making and/or profiling.
We store your data no longer than is necessary for one of the objectives we have described. Storage periods can vary, according to legislation. You can be assured that we erase all personal data we no longer need to process two years after the date of last contact between you and Andi Smart Print Solutions However, we also have the option of anonymization in place of erasing if this is required for our statistics purposes for example.
Personal data security
Andi Smart Print Solutions has taken appropriate technical and organisational measures to secure personal data against interference or loss or any other form of unlawful processing, including:
Rights you can exercise
If we process your personal data, then you have the right to control this process as part of your privacy protection. You can for example request sight of the data we hold on you and rectify any errors if you spot one. We can grant your objection or right to be forgotten if it appears that processing is no longer appropraite in the way we do it.
Whatever your request, contact us and we will do our best to help you, at no cost to you. You can get in touch with us using the contact details below. Please note that in some instances we will be unable to honour your request, as processing such data by us is necessary. Examples include when a transaction has not been finalised or the financial data we are obliged to store to comply with legislation. If this is the case, then the burden of proof lies with Andi Smart Print Solutions and we will explain this to you. When withdrawing permission for or objecting to direct marketing, we will always honour your request. Finally, you are also entitled to data transferability if this is technically feasible and if this does not involve disproportionate costs to us.
Finally, we would like to make clear that as a so called ‘party responsible for processing’ we are obliged to identify the person making a request and will therefore request and require additional information. In all instances we will react to a request within four weeks.
Andi Smart Print Solutions reserves the right to amend this statement as and when required. Any amendments will be implemented on this page. The most recent amendments were made on May 18th 2018. All amendments will be made known on our website. Andi Smart Print Solutions can process your personal data for new purposes that have not yet been made known to you. In the event of this we will contact you prior to using your personal data for these new objectives, to inform you of the amendments to the protection of personal data and to offer you the opportunity to refuse.
Andi Smart Print Solutions
6199 AH Maastricht-Airport
General: 043-366 71 60